Post Implementation Review, Review Questions, Review Methods

After system is implemented and conversion is complete, a review of the system

is usually conducted by Users and Analysts.

It provides the first source of information for maintenance requirements.

Review Questions:

The most fundamental concern is determining whether the system has met its aim.

The System’s output quality merits special attention. (Report Format)

Is the system easy to use?

User Confidence is generally also an indicator of system quality.

The questions of Accuracy,Completeness,Timeliness, and Usability.

Benefits of Use and Easy of Use balance each other.

Review Methods:

These methods emphasize the importance of collecting both quantitative and

subjective data to determine the suitability of the system.

Such Techniques are

(1) Event Logging (2) Impact Evaluation (3) Attitude Surveys.

(1) Event Logging:

- Requires user to record unusual or unexpected events that impact the system.

(Print screen, Video Recording)

(2) Impact Evaluation:

- Determines how systems affect or change the areas of the organization in

which they are installed.

(Costs,Benefits, Speed, Decreased error)

(3) Attitude Surveys:

- Data collections of ideas and opinions about system.

(Using Questionnaires or PI)

- It reveal the people side of the system.

(Easy of Use, Acceptance of system, Amount of work they Perform)